Would You Help Me Voluntarily for the Next Two Years? Evaluating Psychological Persuasion Techniques in Human-Robot Interaction. First results of an empirical investigation of the door-in-the-face technique in human-robot interaction

Download statistics - Document (COUNTER):

Büttner, S.T.; Gutzmann, J.C.; Sourkounis, C.M.; Shams, S.; Prilla, M.: Would You Help Me Voluntarily for the Next Two Years? Evaluating Psychological Persuasion Techniques in Human-Robot Interaction. First results of an empirical investigation of the door-in-the-face technique in human-robot interaction. In: Koranteng, Felix Nti; Baghaei, Nilufar; Gram-Hansen, Sandra Burri (Eds.): PERSUASIVE-ADJ 2023: Persuasive 2023 adjunct proceedings : 18th International Conference on Persuasive Technology, adjunct proceedings, co-located with PERSUASIVE 2023. Aachen, Germany : RWTH Aachen, 2023 (CEUR workshop proceedings; 3474), 5.

Repository version

To cite the version in the repository, please use this identifier: https://doi.org/10.15488/16490

Selected time period:

year: 
month: 

Sum total of downloads: 68




Thumbnail
Abstract: 
Human-robot communication scenarios are becoming increasingly important. In this paper, we investigate the differences between human-human and human-robot communication in the context of persuasive communication. We ran an experiment using the door-in-the-face technique in a hu-manrobot context. In our experiment, participants communicated with a robot that performed the door-in-the-face technique, in which the communicating agent asks for an "extreme" favor first and a for a small favor shortly after to increase affirmative response to the second request. Our results show a surprisingly high acceptance rate for the extreme request and a smaller acceptance rate for the small request compared to the original study of Cialdini et al., so our results differ from the classical human-human door-in-the-face experiments. This suggests that human-robot persuasive communication differs from human-human communication, which is surprising given related work. We discuss potential reasons for our observations and outline the next research steps to answer the question whether the door-in-the-face and similar persuasive techniques would be effective if applied by robots. © 2023 Copyright for this paper by its authors.
License of this version: CC BY 4.0 Unported
Document Type: BookPart
Publishing status: publishedVersion
Issue Date: 2023
Appears in Collections:Fakultät für Maschinenbau

distribution of downloads over the selected time period:

downloads by country:

pos. country downloads
total perc.
1 image of flag of United States United States 15 22.06%
2 image of flag of United Kingdom United Kingdom 12 17.65%
3 image of flag of Germany Germany 10 14.71%
4 image of flag of Malaysia Malaysia 5 7.35%
5 image of flag of Korea, Republic of Korea, Republic of 5 7.35%
6 image of flag of Netherlands Netherlands 4 5.88%
7 image of flag of Italy Italy 3 4.41%
8 image of flag of China China 3 4.41%
9 image of flag of Slovakia Slovakia 2 2.94%
10 image of flag of India India 2 2.94%
    other countries 7 10.29%

Further download figures and rankings:


Hinweis

Zur Erhebung der Downloadstatistiken kommen entsprechend dem „COUNTER Code of Practice for e-Resources“ international anerkannte Regeln und Normen zur Anwendung. COUNTER ist eine internationale Non-Profit-Organisation, in der Bibliotheksverbände, Datenbankanbieter und Verlage gemeinsam an Standards zur Erhebung, Speicherung und Verarbeitung von Nutzungsdaten elektronischer Ressourcen arbeiten, welche so Objektivität und Vergleichbarkeit gewährleisten sollen. Es werden hierbei ausschließlich Zugriffe auf die entsprechenden Volltexte ausgewertet, keine Aufrufe der Website an sich.

Search the repository


Browse