Influence of diagram layout and scrolling on understandability of BPMN processes: an eye tracking experiment with BPMN diagrams

Downloadstatistik des Dokuments (Auswertung nach COUNTER):

Lübke, D.; Ahrens, M.; Schneider, K.: Influence of diagram layout and scrolling on understandability of BPMN processes: an eye tracking experiment with BPMN diagrams. In: Information technology and management 22 (2021), Nr. 2, S. 99-131. DOI: https://doi.org/10.1007/s10799-021-00327-7

Version im Repositorium

Zum Zitieren der Version im Repositorium verwenden Sie bitte diesen DOI: https://doi.org/10.15488/13834

Zeitraum, für den die Download-Zahlen angezeigt werden:

Jahr: 
Monat: 

Summe der Downloads: 56




Kleine Vorschau
Zusammenfassung: 
Business process modeling is an important activity for developing software systems—especially within digitization projects and when realizing digital business models. Specifying requirements and building executable workflows is often done by using BPMN 2.0 process models. Although there are several style guides available for BPMN, e.g., by Silver and Richard (BPMN method and style, vol 2, Cody-Cassidy Press, Aptos, 2009), there has not been much empirical research done into the consequences of the diagram layout. In particular, layouts that require scrolling have not been investigated yet. The aim of this research is to establish layout guidelines for business process modeling that help business process modelers to create more understandable business process diagrams. For establishing benefits and penalties of different layouts, a controlled eye tracking experiment was conducted, in which data of 21 professional software developers was used. Our results show that horizontal layouts are less demanding and that as many diagram elements as possible should be put on the initially visible screen area because such diagram elements are viewed more often and longer. Additionally, diagram elements related to the reader’s task are read more often than those not relevant to the task. BPMN modelers should favor a horizontal layout and use a more complex snake or multi-line layout whenever the diagrams are too large to fit on one page in order to support BPMN model comprehension.
Lizenzbestimmungen: CC BY 4.0 Unported
Publikationstyp: Article
Publikationsstatus: publishedVersion
Erstveröffentlichung: 2021
Die Publikation erscheint in Sammlung(en):Fakultät für Elektrotechnik und Informatik

Verteilung der Downloads über den gewählten Zeitraum:

Herkunft der Downloads nach Ländern:

Pos. Land Downloads
Anzahl Proz.
1 image of flag of Germany Germany 25 44,64%
2 image of flag of United States United States 13 23,21%
3 image of flag of Korea, Republic of Korea, Republic of 5 8,93%
4 image of flag of India India 2 3,57%
5 image of flag of Switzerland Switzerland 2 3,57%
6 image of flag of Iran, Islamic Republic of Iran, Islamic Republic of 1 1,79%
7 image of flag of Ireland Ireland 1 1,79%
8 image of flag of Indonesia Indonesia 1 1,79%
9 image of flag of Hong Kong Hong Kong 1 1,79%
10 image of flag of China China 1 1,79%
    andere 4 7,14%

Weitere Download-Zahlen und Ranglisten:


Hinweis

Zur Erhebung der Downloadstatistiken kommen entsprechend dem „COUNTER Code of Practice for e-Resources“ international anerkannte Regeln und Normen zur Anwendung. COUNTER ist eine internationale Non-Profit-Organisation, in der Bibliotheksverbände, Datenbankanbieter und Verlage gemeinsam an Standards zur Erhebung, Speicherung und Verarbeitung von Nutzungsdaten elektronischer Ressourcen arbeiten, welche so Objektivität und Vergleichbarkeit gewährleisten sollen. Es werden hierbei ausschließlich Zugriffe auf die entsprechenden Volltexte ausgewertet, keine Aufrufe der Website an sich.